Pi08 - International Conference on Performance Assessment of Urban Infrastructure Services: Drinking water, wastewater and solid waste

Performance assessment has been one of the hottest topics in the water industry in the past decade. In that period, the International Water Association has played a key role, and the performance indicators systems developed for drinking water and wastewater utilities have become a reference worldwide. PI08 will be the first international conference supported by IWA on performance indicators and benchmarking, and will be held in Valencia, Spain, in March 2008.

The conference will also represent the final stage of Action COST C18, a network of relevant European experts on the topic, funded by the EU. Pi08 will be an opportunity to present the result of four years of fruitful cooperation, discussion and research.

Benchmarking and performance indicators are already a reality in many places in the world. That is why I would like to invite you to participate in PI08, whether you are presenting the results of your research, your experience in the field of performance assessment, or simply meeting some of the foremost international experts while discussing and sharing their views on the topic.

Valencia will be awaiting you next March. The city will be at its best after hosting the America's Cup in 2007, and just a few days before one of the largest festivals in Spain, the "Fallas".

Conference topics:
Definition and establishment of performance assessment systems
Managing utilities with performance indicators
Decision support tools based on performance indicators
Computer applications for performance indicators and benchmarking
Benchmarking as a regulatory and financial tool
Managing service contracts with performance indicators
Standardization and Performance Indicators - ISO 24500
Metric Benchmarking as a driver of improved performance
Process Benchmarking as a source of new solutions
The future of performance indicators and benchmarking
Performance measures to support infrastructure asset management
Case studies