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Event ACWUA’s 4th Best Practices Conference: Water and Wastewater Utilities Reform “Changes and Challenges”

Some of the water and wastewater utilities in the Arab region have been going through various reforms and restructuring initiatives to improve operational performance, extend services, and advance management systems.  The debate question is: how much does the shape and structure of the utility affect its management performance?  Utilities ownership, private sector participation, public-private partnerships, public-public partnerships, commercialization, and utility competiveness are some of the debated structures under utility reform initiatives. 

The reform debate extended beyond shapes and structures to address business practices including autonomy, recovery of costs, corporate governance, and performance management; ACWUA will cease the opportunity through its Best Practices conferences platform and employ the topic of utilities reform in the 4th Best Practices Conference.

 Conference Themes and Topics

This year focus area will be Water and Wastewater Utilities Reform: Changes and Challenge

Conference key themes

1.   The paradigm shift in managing water utilities

2.   Challenges prohibiting a successful utility reform

3.   Capacity building in water utilities reform

4.   Best practices in water utilities reform

Below are list of topics which also help find the appropriate theme for your paper and assist matching it with appropriate reviewers:

           Water sector reform

           Autonomy

           Commercialization

           Performance Contracting

           Management Contracts

           Private Sector Participation

           Public-Private-Partnership

           Public-Public-Partnership

           Capacity building and organizational development 

           Triggers for water utilities reform

           Utilities reform and customers satisfaction

           Regulatory and institutional framework for utilities reform

           Accountability

           Water operators partnerships 

           Financing and subsidies

           Utility governance

           Economic regulations

           Laws & regulations to achieve utility reform

           Regulations and the social policy

           Reform vs. Efficiency

           Pros and cons for water utilities reform

           Pro poor-utilities reform

           Reform requirements for Urban vs. Rural communities

           Role of benchmarking in regulating water utilities


For more information please download the call for papers

To download the abstract submission form please click here


Deadline for submitting abstracts:                                            30 August 2011

Announcement of results and selection process will start in:        20 September 2011

Deadline for submitting the presentations and papers:               7 November 2011



Technical and Scientific Program: bpconference(at)

General Information: acwua_secretariat(at)    

Contact information ACWUA - Arab Countries Water Utilities Association, Umm Umarah Street 19 A, Alrasheed Area, P.O. Box 962449, Amman 11196, Jordan / Mohammed T. Obidallah (M. Sc.) Director of Communications (email: ; ;
Phone: +962-6-5161-700 Fax: +962-6-5161-800 Mob. : +962-79-5314-028
Event type Conference
File link
File link copy ACWUA_2011-BP-Abstractsubmissionform.doc (DOC, 99 Kb)
Source ACWUA Secretariat
Geographical coverage Egypt,
Address Sharm Al Sheikh, Egypt
Organizer Arab Countries Water Utilities Association (ACWUA)
Target audience International
Period [07/12/2011 - 08/12/2011]
Status Confirmed
Working language(s) ENGLISH , FRENCH